Returns & Refunds Policy
At Wade Building Supplies, we strive to ensure you are completely satisfied with your purchase. If a product does not meet your expectations, you can return eligible items within 30 days of delivery for a refund or exchange.
Initiate Your Return
Contact our customer support team with your order number and details of the items you wish to return to receive a Return Merchandise Authorization.
Package Your Items
Securely pack the products in their original packaging, ensuring all components, manuals, and protective materials are included to prevent damage during transit.
Ship the Package
Affix the provided return label or ship the package via your preferred carrier to our central warehouse address as specified in your return instructions.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing